We’re sorry that you’ve had a bad experience and we appreciate that at times things don’t go to plan. We’d love to be able to work with you to turn that experience around, please email a summary of your concerns, along with what we can do to improve this experience for you to customer.service@special.com.au and we’ll start working with you on providing the right resolution. 


If you would like further information or clarification regarding Privacy, you can contact the below:

Office of the Australian Information Commissioner   

GPO Box 5218, Sydney NSW 2001  

(p) 1300 363 992  

(e) enquiries@oaic.gov.au  

(w) www.oaic.gov.au (where you can make a complaint online)