My Special Account
To view your balance on the Special app: To see the remaining balance of your card you’ll need to log into your Special account and click on the Wallet i...
Thu, 21 Apr, 2022 at 9:10 AM
To view this information on our App, download the Special App to your mobile device. The App is available from both the Apple App and Google Play stores. On...
Tue, 25 Mar, 2025 at 4:34 PM
To create an account, you can either download the Special App to your mobile device. The App is available from both the Apple App and Google Play stores. Al...
Tue, 25 Mar, 2025 at 4:35 PM
For the best advice on how to stop Gift Cards from being used on your device please refer to your Pays provider’s FAQ’s: For Apple users, if you lose y...
Fri, 22 Apr, 2022 at 10:07 AM
When activating your Gift Card we send you a verification code to your mobile phone. This code needs to be re-entered into the system to activate the card. ...
Tue, 25 Mar, 2025 at 4:36 PM
We’re sorry that you haven’t received your Gift Card link. When your card was purchased, the buyer can nominate a specific date, time and time zone for the ...
Tue, 25 Mar, 2025 at 4:36 PM
If you have deleted your Special Gift Card from the Apple Pay or Google Pay on your mobile device, you can add it again following steps outlined here.
Thu, 21 Apr, 2022 at 8:39 AM
To update this information on our App, download the Special App to your mobile device. The App is available from both the Apple App and Google Play stores. ...
Wed, 20 Apr, 2022 at 12:25 PM
To update this information on our App, download the Special App to your mobile device. The App is available from both the Apple App and Google Play stores. ...
Thu, 21 Apr, 2022 at 8:14 AM
You can reach out to our Customer Service team via email (customer.service@special.com.au) or the Contact Us page. Our team will then be in contact wit...
Tue, 25 Mar, 2025 at 4:37 PM
