FAQS

Gift Cards just became Special™

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My Special Account

Does unpairing an Apple Watch from iPhone remove the Gift Card on Apple Watch?
Your Special Card will automatically be removed when unpairing an Apple Watch from your iPhone.  
Fri, 22 Apr, 2022 at 10:09 AM
Helpful links to keep you CyberSafe
Head to the following Australian Government cyber security websites for more information about staying safe online.  Be Connected - https://beconnected.e...
Thu, 21 Apr, 2022 at 2:33 PM
How is my information kept secure?
Special uses the highest level of security when it comes to storing your personal information. Special does not store any of your financial details.  
Thu, 21 Apr, 2022 at 9:23 AM
Report a Security Concern
For general issues, inquiries or concerns someone has hijacked your username or password please contact our Customer Support Team at customer.service@specia...
Tue, 25 Mar, 2025 at 5:08 PM
How do I recognise a fake email?
  Just because an email looks real, doesn't mean it’s actually legitimate. Here are some signs to watch out for:  Includes trusted logos (such as th...
Tue, 25 Mar, 2025 at 5:09 PM
Special Example Card

Find the perfect Special Card.

Give someone you care about a gift from our huge range of Special Cards – so they can see just how Special they are.