My Special Account
There’s no failsafe way to not get scammed, but if you’re vigilant you can give yourself the best chance of never falling victim to a scam artist. Here are ...
Thu, 21 Apr, 2022 at 11:24 PM
Please email the Special Customer Service Team urgently so that we can put your account on hold. Treat your Special Cards like cash - Lost or stolen Spec...
Tue, 25 Mar, 2025 at 4:52 PM
Gift Card Scams At Special, we’ll never try and intimidate you into buying and giving away Special Cards, but the scammers behind Gift Card scams do! The...
Thu, 21 Apr, 2022 at 2:48 PM
There could be a few different reasons why you're unable to access the Special App, these are the most common; App crashes each time you click on the ...
Tue, 25 Mar, 2025 at 4:52 PM
Your personal information is stored securely and used to issue and operate your card and process transactions. Your personal information may be disclosed to...
Tue, 25 Mar, 2025 at 4:53 PM
We understand that online safety is important. The best thing to do if your email has been compromised is to ensure that you’ve updated your security settin...
Wed, 20 Apr, 2022 at 12:35 PM
We’re sorry that you’ve had a bad experience and we appreciate that at times things don’t go to plan. We’d love to be able to work with you to turn that exp...
Tue, 25 Mar, 2025 at 4:53 PM
Special Cards are compatible with most iPhones and Android Phones. Your phone must also support NFC (Near-Field Communication). To check if your phone i...
Wed, 20 Apr, 2022 at 12:36 PM
Watch out for fake URLs (web addresses). Even if the web address contains the word "Special", it might not be a Special website. The real Special ...
Tue, 25 Mar, 2025 at 5:04 PM
If you're unable to see the balance of your Special Card from within your app, you can reach out to our Customer Service team via the Contact Us page. ...
Tue, 25 Mar, 2025 at 5:05 PM
