Watch out for fake URLs (web addresses). Even if the web address contains the word "Special", it might not be a Special website. The real Special web addresses are:
https://www.special.com
Look for the "s" in "https," which indicates you're signing into a secure server. This is one more way you can help protect your personal information.
Before you sign in to Special, make sure you really are on our website by checking the web address (URL) on the sign-in page.
If you're signing in with your Special username and password, be sure that the web address is https://www.special.com/login/.
These are fake Special addresses and how to spot them:
http://signin-Special.com/: This address contains a dash (-) instead of a period (.) between "signin" and “Special”.
http://page.@Special.com: This address has an at sign (@) between the period and “Special”.
http://signin.Special.com@10.19.32.4/: This address has an IP address in it.
When in doubt, start at the Special home page — the safest place to enter your account information so you’re certain you’re in the right spot. Type https://www.special.com in your browser and go from there.
To report a website imitating Special, forward it as an attachment to our Customer Service team customer.service@special.com.au
