You can reach out to our Customer Service team via email ([email protected]) or the Contact Us page.  Our team will then be in contact with y...

Retailers! Join our great Special market place, please contact us at [email protected]  Alternatively, fill in our online form and our t...

We’re sorry that you’ve had a bad experience and we appreciate that at times things don’t go to plan. We’d love to be able to work with you to turn that exp...

We appreciate you taking the time to make us aware of any bugs or issues with our website & app. To help us investigate the issue quickly, if you could ...

We know this might sound cliché, but sometimes hardware issues are resolved by switching the device on and off, or even checking for the latest software upd...

There could be a few different reasons why you're unable to access the Special App, these are the most common; App crashes each time you click on the ...

If you're unable to see the balance of your Special Card from within your app, you can reach out to our Customer Service team via the Contact Us page.  ...

When activating your Gift Card we send you a verification code to your mobile phone. This code needs to be re-entered into the system to activate the card. ...

We’re sorry that you haven’t received your Gift Card link. When your card was purchased, the buyer can nominate a specific date, time and time zone for the ...

Head to the following Australian Government cyber security websites for more information about staying safe online.  Be Connected - https://beconnected.e...