FAQS

Gift Cards just became Special™

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I want to buy a Special Card

Why was my order of a Special Card unsuccessful?
We are sorry that your order was unsuccessful.    There could be a number of reasons that resulted in your order being unsuccessful. Please see below some ...
Fri, 22 Apr, 2022 at 9:24 AM
Will I be notified when the Gift Card I purchased has been sent?
We will send you an email once your Gift Card has been sent to the recipient!  It’s important to consider, that scheduled Gift Cards will be based on the l...
Fri, 22 Apr, 2022 at 9:27 AM
My friend doesn’t have an iPhone - Can I still send them an Special Card via Special?
Yes! Your friend will still receive your Special Card. Special works across Android as well as Apple. Additionally, customers can send, receive and access t...
Tue, 19 Apr, 2022 at 9:28 PM
Buy and Send a Special Card
Gift in a matter of seconds! Once you have signed up to Special, you can start shopping straight away. Our Gift Cards are delivered by text or email so ...
Wed, 21 Feb, 2024 at 1:32 PM
I want to buy a Special Card for someone outside of Australia
Can I use the cards outside of Australia?  For the moment, Special Cards can only be sent, received and used in Australia, where the currency is AUD($). Wh...
Tue, 19 Apr, 2022 at 10:00 PM
I want to resend an Special Card
Resend an Special Card or track your order  If you've lost your Special email, put a typo in the recipient’s email address or would simply like to r...
Tue, 19 Apr, 2022 at 10:18 PM
I purchased an Special Card - how can I check the status of my order?
You will be able to see the current status of your gifted card. Whilst in the App, follow these steps to view the live status: Log into your account  ...
Tue, 19 Apr, 2022 at 10:29 PM
When will the recipient receive the Special Card?
Special Gift Cards offers two different ways to send Special Cards to a recipient, immediately or scheduled. Special Cards will be sent, or scheduled to be ...
Wed, 16 Nov, 2022 at 5:44 PM
Why was my order was put into Review?
An order that has been put in to Review is pending the completion of the payment, which also means the Special Card has not yet been created or sent to the ...
Wed, 16 Nov, 2022 at 5:45 PM
I can't find the SUPER SHOPPER card...Help!
We removed the Super Shopper card from special.com.au on 28 February 2024. It was a tough decision, but we are making way for some exciting new additions to...
Wed, 21 Feb, 2024 at 1:33 PM
Special Example Card

Find the perfect Special Card.

Give someone you care about a gift from our huge range of Special Cards – so they can see just how Special they are.