FAQS

Gift Cards just became Special™

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Using my Special Card

Can I schedule a card for a later date?
Yes, you can!  When purchasing a Gift Card, you’re able to schedule the card to be sent on a particular day and at a specific time. We also let you nominat...
Wed, 20 Apr, 2022 at 10:28 AM
Can I make split payments online?
Traditionally, split payments are not supported by online retailers. We suggest you check with the store directly to ensure you’re given the most accurate r...
Wed, 20 Apr, 2022 at 10:29 AM
The total of my purchase is greater than the value of my Gift Card
If you're making a purchase in store then you'll have the option to pay the difference via a different payment method. This is however at the discre...
Wed, 20 Apr, 2022 at 10:30 AM
Can I use my Special Card at stores that do not accept contactless payment?
You can only use your Special Card in store at contactless point of sale terminals (look for the Contactless, Google Pay, Apple Pay logo). Otherwise, you ca...
Fri, 22 Apr, 2022 at 10:02 AM
Why did my Special Card decline at one of the listed merchants?
Authorisations may be declined at some merchants at Special's discretion, or at merchants that do not accept the Card. Our Special Category Cards are l...
Mon, 15 Aug, 2022 at 1:07 PM
Can I receive refunds on my Special Card?
Yes you absolutely can! Since our cards are not used like traditional gift cards, and instead used like any other credit/debit card, then you can defini...
Wed, 15 Feb, 2023 at 1:13 PM
Special Example Card

Find the perfect Special Card.

Give someone you care about a gift from our huge range of Special Cards – so they can see just how Special they are.