FAQS

Gift Cards just became Special™

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I received a Special Card

I can't remember my pin, where can I find it?
For security reasons, your PIN is not visible in our system. You created this PIN at the point of activating your Gift Card.  If you have forgotten your PI...
Fri, 22 Apr, 2022 at 9:58 AM
Can I top up the value of my Special Card?
No, Special Cards are set in values and cannot be topped up.  
Tue, 19 Apr, 2022 at 11:08 PM
Where are my Special Cards?
Information regarding your Gift Cards are stored within the app. To see the cards, follow the below prompts: Whilst in the App, follow these steps to view...
Fri, 22 Apr, 2022 at 9:59 AM
Where do I find my card number?
To see your card number you’ll need to log into your Special account and click on the Wallet icon from the bottom of your screen. Then simply, select the ca...
Wed, 20 Apr, 2022 at 9:01 AM
I want to reset my pin, how?
If you have forgotten your PIN, you can create a new one in the "Manage" Gift Card section on the Special mobile app. Please go to Apple App Stor...
Fri, 22 Apr, 2022 at 9:59 AM
Special Example Card

Find the perfect Special Card.

Give someone you care about a gift from our huge range of Special Cards – so they can see just how Special they are.