FAQS

Gift Cards just became Special™

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I want to buy a Special Card

About the Special Card
What is the Special Card?  We’re Special. We’re here to change the way the world thinks about gifting, helping people connect with those they care about by...
Fri, 22 Apr, 2022 at 7:51 AM
How many retailers can the Special Card be used at?
Special Category Cards can be spent at thousands of places, both large and small, in-store and online, across Australia! You aren't linked in to a handf...
Fri, 22 Apr, 2022 at 7:52 AM
How do I search for a Special Card?
You can search for a Special Card from within the Special App on your mobile phone by selecting "Browse" to view our range of Special Cards. If yo...
Tue, 19 Apr, 2022 at 10:29 AM
Where can I use a Special Card?
You can use your Special Card in-store and online! Simply ensure your Special card is stored in your Apple or Google Pay wallets and tap to pay, just like ...
Tue, 19 Apr, 2022 at 12:08 PM
When does my Special Card expire?
The value of our Special Category Cards don’t have an expiry date because hey, what's the rush?!  However all credit cards must have an expiry date ...
Fri, 6 May, 2022 at 1:47 PM
In which countries can I use my Special card?
Special Gift Cards are not redeemable outside Australia or Australian Dollars ($AUD) A.K.A Dollarydoos. Please make sure you are checking out using AUD cur...
Tue, 19 Apr, 2022 at 3:34 PM
How do I download the Special App?
Please go to Apple App Store or Google Play Store, search for Special Cards and download the app.  
Tue, 19 Apr, 2022 at 3:35 PM
Can I transfer my Special Gift Card to someone else?
Your Special Gift Card is linked to your mobile number and is not transferable.
Tue, 19 Apr, 2022 at 3:39 PM
Can I get cash out with my Special Gift Card?
Your Special Gift Card cannot be used to withdraw cash.   
Tue, 19 Apr, 2022 at 3:40 PM
I don't know what Special Card to purchase, and I need help deciding
We offer a range of different Special Cards to suit who the gift is for.  Category cards give the receiver the flexibility of shopping from a selection of ...
Wed, 21 Feb, 2024 at 1:30 PM
Special Example Card

Find the perfect Special Card.

Give someone you care about a gift from our huge range of Special Cards – so they can see just how Special they are.