I received a Special Card
Lucky you! Receiving a Special Card is easy and safe with Special. When you have received a gift text or email from Special, follow the below steps ...
Fri, 22 Apr, 2022 at 9:56 AM
Absolutely! In-store it is as easy as 1-2-3! Simply ensure your Special card is stored in your Apple or Google Pay wallets and tap to pay, just like any o...
Tue, 19 Apr, 2022 at 11:04 PM
Category cards will have no expiry date because hey, what's the rush?!
Tue, 19 Apr, 2022 at 11:05 PM
No, Special Cards are set in values and cannot be topped up.
Tue, 19 Apr, 2022 at 11:08 PM
They are activated once a pin is set through the App. If you have an account, simply sign in. Alternatively, If you don’t have an account, you'll need ...
Fri, 22 Apr, 2022 at 9:57 AM
On occasions, the Point Of Sale (POS) machine at check out may experience difficulty in processing. This may be due to the value being processed exceeding t...
Wed, 20 Apr, 2022 at 8:29 AM
Your Special Cards are always with you! To redeem your Special Card, follow the below steps. Redeem from your Special Wallet Sign into your Special a...
Wed, 20 Apr, 2022 at 8:29 AM
How do I activate my Special Card ? Go to the email or SMS you have received from Special, and click on the link to “Unwrap and start using your card”...
Fri, 22 Apr, 2022 at 9:58 AM
For security reasons, your PIN is not visible in our system. You created this PIN at the point of activating your Gift Card. If you have forgotten your PI...
Fri, 22 Apr, 2022 at 9:58 AM
If you have forgotten your PIN, you can create a new one in the "Manage" Gift Card section on the Special mobile app. Please go to Apple App Stor...
Fri, 22 Apr, 2022 at 9:59 AM
